Terms of Service

Acceptance of Terms

By accessing our website, engaging our services, or entering into a service agreement with astrivois GmbH, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services or website.

These terms constitute a legally binding agreement between you (the "Client") and astrivois GmbH (the "Company", "we", "us", or "our"). Your acceptance of these terms creates a contractual relationship governed by Austrian law and European Union regulations.

Service Description

astrivois provides professional tax advisory services including but not limited to tax planning, compliance management, VAT consulting, and international tax advisory. Our services are designed to help clients navigate Austrian and European Union tax regulations whilst optimising their tax position.

Professional Standards

All services are provided in accordance with:

• Austrian professional standards for tax advisors
• European Union tax directives and regulations
• International best practices in tax advisory
• Applicable professional codes of conduct

User Obligations

As a client of astrivois, you agree to fulfil certain obligations to ensure the effective delivery of our services and compliance with applicable regulations.

Information Provision

You agree to:

• Provide accurate, complete, and timely information relevant to our services
• Disclose all material facts that may affect tax advice or compliance
• Notify us promptly of any changes in circumstances
• Cooperate fully in the provision of our services
• Maintain confidentiality of sensitive information shared during service delivery

Compliance Responsibilities

You acknowledge that:

• Ultimate responsibility for tax compliance remains with you
• You must review and approve all submissions before filing
• You are responsible for implementing our recommendations
• You must inform us of any regulatory inquiries or investigations

Intellectual Property

All intellectual property rights in our website, services, methodologies, and materials remain the exclusive property of astrivois GmbH. This includes but is not limited to copyrights, trademarks, trade secrets, and proprietary methodologies.

Our Rights

• All website content, design, and functionality
• Proprietary tax planning methodologies and tools
• Templates, forms, and documentation we create
• The astrivois name, logo, and branding
• All reports and analyses we prepare (subject to client confidentiality)

Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to use materials we provide solely for your internal business purposes. You may not reproduce, distribute, or create derivative works without our express written permission.

Fees and Payment

Fees for our services are agreed upon in separate service agreements or engagement letters. All fees are exclusive of VAT and other applicable taxes unless otherwise stated.

Limitation of Liability

Whilst we strive to provide accurate and timely advice, our liability is limited as set forth below. These limitations are reasonable given the nature of tax advisory services and the complexity of applicable regulations.

Scope of Liability

Our liability is limited to:

• Direct damages resulting from our negligent performance of services
• The amount of fees paid for the specific service giving rise to the claim
• Claims made within one year of the service completion

Exclusions

We exclude liability for:

• Indirect, consequential, or special damages
• Loss of profits, business opportunities, or goodwill
• Decisions made based on incomplete information provided by you
• Changes in law or regulation after advice is given
• Third-party actions or decisions

Confidentiality

astrivois maintains strict confidentiality regarding all client information and is bound by professional secrecy obligations under Austrian law. We implement appropriate measures to protect the confidentiality and security of your information.

Confidential information may only be disclosed with your express consent, as required by law, or as necessary to provide our services (such as to regulatory authorities or professional service providers under confidentiality agreements).

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Austria. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the Austrian courts.

Where our services involve European Union tax matters, applicable EU directives and regulations shall also apply. For international tax matters, relevant double taxation treaties and international tax agreements may also be applicable.

Termination

Either party may terminate our service relationship in accordance with the terms set out in the relevant service agreement. Termination does not affect obligations that have already accrued or the confidentiality provisions of these terms.

Termination by Client

You may terminate our services by giving written notice as specified in your service agreement. You remain liable for:

• All fees for services provided up to the termination date
• Any costs incurred on your behalf
• Completing any ongoing compliance obligations

Termination by astrivois

We may terminate our services in the following circumstances:

• Non-payment of fees after reasonable notice
• Breach of these terms that is not remedied within 30 days
• Professional or ethical conflicts that cannot be resolved
• Where continuation would violate professional standards

Website Use

These terms also govern your use of the astrivois website. By accessing our website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of others.

Prohibited Uses

You may not:

• Use our website for any unlawful purpose or activity
• Attempt to gain unauthorised access to our systems
• Interfere with the proper functioning of our website
• Upload or transmit malicious code or harmful content
• Violate any applicable laws or regulations

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website and, where appropriate, we will notify existing clients of material changes. Continued use of our services after changes are posted constitutes acceptance of the modified terms.

For ongoing service relationships, significant changes to terms will be communicated in advance, and you will have the opportunity to terminate the relationship if you do not agree to the modified terms.

Contact Information

If you have any questions about these Terms of Service or need clarification on any provision, please contact us using the information below.